Privacy Policy

ENZgroup ("ENZ" or "We") knows that you care about how your personal information is used and shared, and we take your privacy seriously. ENZ has created this privacy statement ("Statement") in order to demonstrate our commitment to your privacy. Please read the following to learn more about our privacy policy.

By accessing the ENZ website at www.enzgroup.com, including all related pages ("Site"), including any subscription based features or services offered by ENZ through the Site (collectively, the "Service"), you are accepting the practices outlined in this Statement.

What Does This Privacy Policy Cover?

This Statement covers ENZ's collection and use of personal information that ENZ gathers when you are on the Site and when you use the Service.

This Statement does not apply to the practices of third parties that ENZ does not own or control, or to individuals that ENZ does not employ or manage.

For avoidance of doubt, this Statement does not apply to any third party information gathered by ENZ's subscribers (i.e., information about customers of ENZgroup subscribers) and submitted by them to the Service for use in connection with their marketing campaigns and other promotional activities ("Customer Data"). ENZ will not review, share, distribute, print, or reference any such Customer Data except as provided in the Service Agreement or as may be required by law. Notwithstanding the foregoing, Customer Data may at times be viewed or accessed by ENZ for the purpose of resolving a problem, support issue, or for investigating a suspected violation of the Service Agreement, or as may be required by law.

What Personal Information About Customers does ENZ Collect?

Our primary goal in collecting information is to provide you with a friendly, customized, and efficient experience. We collect the following types of information from our customers:

Information You Provide to Us: ENZ collects identifying information when you use the Service, when you visit the Site (including, without limitation, any ENZgroup web pages or landing pages), and when you enter promotions or contests. For example, we require customers who register to use the Service to give us the following personal information: their name, Company name, address, phone number, and e-mail address, and financial qualification and billing information, such as billing name and address, credit card number, and the identity of users within the organization that will be using the Service. When you initially express interest obtaining additional information about the Service, or when you register for the Service, we may also ask for additional types personal information, such as title, department name, fax number, or additional company information. We may also request demographic information and unique identifiers in order to provide you with a more personalized experience or verify your passwords.

All financial and billing information that we collect from you is used for the purposes of checking your qualifications as a prospective customer and billing you for the Service. Such billing information is not used by ENZgroup for marketing or promotional purposes. ENZgroup may use a third-party intermediary to manage the credit card and billing processing. This intermediary is solely a link in the distribution chain, and is not permitted to store, retain, or use the information provided, except for the sole purpose of credit card and billing processing.

If you are a registered user of ENZgroup's subscription-based Service, please note that some information about you may remain in our records after the end of your trial or subscription.

Automatic Information:
We receive and store certain types of information whenever you interact with us via our website. ENZ automatically receives and records certain "traffic data" on our server logs including your IP address, ENZ cookie information, the page you requested, and your communications and interactions with other site registrants.ENZ uses this traffic data to help diagnose problems with its server, analyze trends and administer the Service.

We automatically collect usage information, such as the numbers and frequency of visitors to our Site and use of components of our Service. We may use this information to provide research, advice and information, including, without limitation, for benchmarking purposes (e.g. we may publish an industry white paper that uses data collected through the use of our Service). This data is only used in the aggregate. This type of collective data also enables us to figure out how often customers use parts of the Service so we can make the Service appealing to as many customers as possible. In addition, we may provide statistical information to our partners about how our customers, collectively, use our Site and Service. We may share this type of statistical data so that our partners also understand how often people use areas of our Site and our Service, so that they, too, may provide you with an optimal experience.

We also collect and use information for internal purposes. For example, if you are a registered user of ENZ's subscription-based Service, we may keep records in your account history of your complaints about other registered users online behavior, and any reported violation of our Service Agreement that you or someone on your account may have committed.

Many companies offer programs that help you to visit web sites anonymously. While ENZ will not be able to provide you with a personalized experience if we cannot recognize you, we want you to be aware that these programs are available.

Is Information About Me Secure?

All customer information collected and stored by ENZ is maintained in a secure corporate data center and/or otherwise subject to best practices access protection. Only employees who need customer information to perform a specific job (for example, a customer service representative) are granted access to it. All of our employees are kept up to date on our privacy and security practices.

Conditions of Use

If you decide to visit the ENZ Site, your visit and any possible dispute over privacy is subject to this Privacy Policy and our Terms of Use, including limitations on damages, arbitration of disputes, and application of state of Washington law.

Third Party Sites

The Service may permit you to link to other websites on the Internet, and other websites may contain links to the ENZ site. These other websites are not under ENZ control, and such links do not constitute an endorsement by ENZ of those other websites or the services offered through them. The privacy and security practices of websites linked to or from the ENZ site are not covered by this Privacy Statement, and ENZ is not responsible for the privacy or security practices or the content of such websites.

Changes to this Privacy Policy

ENZ may amend this Privacy Policy. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make changes to our privacy policy, we will notify you by posting the revised notice on our Site or sending you an email so you are always aware of what information we collect, how we use it and under what circumstances if any, it is disclosed.

Questions or Concerns

If you have any questions or concerns regarding privacy at ENZ site, please email support@enzgroup.com. Your privacy is important to us and we will make every effort to resolve your concerns.

Privacy Policy Effective Date: 9/1/2009

 

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